1. Guest ID is required for all the bookings. The lead guest must be 25 years or older.
2. Govt DVLA driving license or Passport can be used for ID. Work ID or credit cards cannot be used as proof of ID or age.
3. Damage deposit of £100 is required for all confirmed bookings. This is fully refundable and we only pre authorise guests’ credit card. Payment will be processed only if there is damage to the property.
4. All flats and rooms are strictly NON smoking. A fine of £100 will be charged for smoking indoors. There are designated outdoor smoking spots at all sites.
5. Strictly No pets in any apartments or rooms.
6. Strictly no parties will be allowed in any apartments or rooms.
7. If any guest is reported to have parties , smoked or had pets in the room or apartment, they will be asked to leave without refund of stay or deposit.
8. Quite hours are between 11 pm till 6am. All guests are requested to be mindful of other guests.
9. Kitchens in shared areas must be cleaned after every use. House keeping will not be available in the evenings.
10 Tea , coffee and UHT milk is provided by the hosts for all guests, any thing else in the kitchen or rooms belongs to other guests. Please bring your own food items and DO NOT use others’ food or drinks from fridge.
11. Check in is from 2pm for Direct bookings and checkout by 10am.
12. Early check ins and late checkout are subject to availability and must be agreed in advance. This service is chargeable extra.
13. . Please follow the check in instructions email for access and key drop off procedures.