Are the apartments furnished ?

All our studios and apartments are fully furnished. Bed linen and towels are also provided. Each apartment contains a fully-equipped kitchen with fridge/freezer, oven, hob, microwave, dishwasher, utensils including cutlery and crockery. There are also dining table and chairs in each apartment. Each also includes a LCD TV with Freeview and Netflex. You have options of double, single or twin beds as well as a twin sofa bed in the living room that can be turned into a double bed or twin beds.

Is security deposit required?

yes security deposit of £100 is required in order to secure a booking for apartments at Peterborough and Bedford. No deposit for rooms at Heathrow , London or Bedford. The balance on the booking will be charged 5 days before arrival.

Smoking fees ?

Cancellation policy?

Cancellation of a reservation will be effective only from the date of receipt. Cancellations must be made by e-mail . Cancellations may be liable to the charges outlined below Cancellations must be received before 12 noon (UK time) at least 5 day before the arrival date, and received by email . Any cancellations within 5 days will incure fee of 30% of the total booking amount.

What is self catering apartment ?

A self-catering apartment is not serviced daily, as in a hotel. Additionally, cooking, cleaning and washing are done by the guest. However, for stays of more than one week, the studio/apartment will be serviced once weekly with bed linen changed once a week and fresh towels supplied every fourth day. £15 for full apartment clean and fresh linen and towels. If only linen is needed than is available at £5 per bed room( sheet , pillow covers , duvet cover ) £2 for 2 towels.

What are check in and check out timings?

Check in from 4pm onards , check out from morning till 10am.

Can bookings be extended ?

Subject to availability, a booking may be extended. However, we cannot guarantee the same nightly rate. Generally, extra nights will be charged at the rates applicable at the time.

Is parking available ?

Yes , free parking available at all sites.

Frequently Asked Questions

Please contact us if you have a specific question.

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